1. Pre-Order Agreement
By completing a pre-order for VelourMist™, you agree to purchase the selected product(s) at the stated price. Pre-orders are secured upon receipt of full payment via our PayPal payment portal. All sales are final once payment is confirmed.
2. Shipping & Delivery
VelourMist™ pre-orders are scheduled to ship on or around March 19th, 2025. Dates are estimated and subject to change. We will notify customers of any delays via the email address provided at checkout.
3. Refund & Cancellation
Due to the limited nature of our first production run, pre-orders cannot be cancelled once payment has been processed. In the unlikely event we cannot fulfil your order, a full refund will be issued within 14 business days.
4. Product Use
VelourMist™ is for external use on hair only. Keep out of eyes. Discontinue if irritation occurs. Not tested on animals. Store in a cool, dry place.
5. Limitation of Liability
VelourMist™ and TSE Group shall not be liable for indirect, incidental, or consequential damages. Our maximum liability is limited to the purchase price of the product.
6. Intellectual Property
VelourMist™, the Texture Circle, and all associated branding are the intellectual property of TSE Group. Unauthorised reproduction is strictly prohibited.
7. Governing Law
These terms are governed by applicable law. Disputes resolved in good faith. Contact: hello@tsegroup.world